Description
Humana Inc., headquartered in Louisville, Kentucky, is one of the nation's largest publicly traded health benefits companies. Humana offers a diversified portfolio of health insurance products and related services - through traditional and consumer-choice plans - to employer groups, government-sponsored plans, and individuals.
Today, Humana is a leader in consumer engagement. Throughout its diversified customer portfolio, the company provides guidance that can both help lower costs and lead to a better health plan experience.
-Role: Technology Applications Consultant
Assignment: IVR Developer
Location: Louisville, KY
Are you a fit?
Are you technically savvy? Would you enjoy using your computer skills to assess business needs and help improve business processes?
Assignment Capsule
As a Technology applications consultant you will: develop an understanding of Humana's business needs and translate those needs into technological systems, design specifications and solutions. You will partner with other associates to analyze, design, develop, implement and integrate moderate and complex business systems that will optimize business outcomes.
Responsibilities
- Software design, development, and implementation
- Work with business team on feature / functions
- Mentor / team lead of more junior engineers and consultants
- Be an enthusiastic and self starting leader
Experience & expertise - 5 or more years commercial software product development OR
- 5 years as a developer in (multiple) large IT projects.
- 2 years project management/team lead
- Posses strong analytical, problem solving and solution design skills
- Experience with reporting solutions and data mining
- Excellent oral and written communication skills, including an ability to deal with people at various levels, from developers to executive
Education - CS degree or demonstrated accomplishments
Detailed Expertise and Experiences - Intervoice Invision IVR programming experience required
- VXML experience is a plus
- SmallTalk is a plus
- Experience working in a web framework: IVR interacting with web applications as a Data Access and Interpretation Layer
- Experience with SQL and databases (SQL Server, DB2, Oracle)
- Practical experience with XML based technologies and web services including SOAP
- Experience in architecting and designing IVR applications
- Experience integrating with legacy systems using protocols like MQSeries, is a plus
- CTI knowledge/development is a plus
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